FREQUENTLY ASKED QUESTIONS
Find answers to frequently asked questions.
How much do you charge for your services?
There is no easy answer to this question. Design services are not that easy to estimate, because each project has its own specifics and requirements.
We take two billing approaches depending on your design project:
- A net price (or price per project) which will be determined at the start of the project
- Work paid by the hour, invoices established according to the time of completion
Customers receive a rough estimate or can just tell us about the budget they have allocated for the project
We never charge extra fees. Our policy is transparent in this sense, all costs are detailed before the start of any project. Any change or correction is made and accepted by both parties before any work is undertaken.
Do you provide a complete service such as design, artwork and printing of a project?
If needed we can offer a full turnkey solution from design, artwork, print and delivery. This could include print management and calling from stock, transitioning print to final artistic finishing.
Where do we start and how do you involve your clients in the design process?
We start by discussing the details of the project with the client. We encourage the client to contribute ideas and samples of items and colors that are liked and equally important is to understand concepts that the client doesn’t like. When we are satisfied we have enough information to work with, we will begin the project by researching ideas, considering concepts and then laying out design visuals, these will be forwarded to the client for feedback.
We listen carefully to our clients feedback and make the necessary changes to the layouts and offer advice on why we arrived at the design conclusions submitted. This process continues until the design naturally evolves into its final form.